DELIVERY
After placing your order, you’ll get real-time order updates and a dispatch confirmation email containing complete tracking details. Please make sure to provide a valid email address and mobile number during checkout—this ensures you won’t miss any important notifications about your delivery status.
Once your order is prepared for shipment, we’ll dispatch it via a reliable 24-hour or 48-hour courier service, depending on the product type and specifications. We partner with trusted global logistics providers such as DHL and FedEx to ensure your items are delivered safely and on time.
A signature is required for all deliveries to confirm receipt. If you won’t be available to sign, you can request a designated “safe place” for delivery during checkout, and our couriers will leave your package there securely.
We’re committed to sustainability, so all our packaging is 100% plastic-free and fully recyclable. We take great care in packaging each item at every step to ensure it arrives at your doorstep in perfect condition.
ORDER TRACKING
As soon as your order is dispatched, you’ll receive an email with a unique tracking number and a direct link to monitor your delivery. Simply click the link or enter the tracking number on the courier’s website to check the real-time location and estimated delivery time of your package.
Returns
If you’re not completely satisfied with your purchase, you can return it within 30 days of receipt—no questions asked. Please note that the cost of return shipping is the responsibility of the customer.
Once we receive and inspect your returned item (to ensure it’s in its original condition), we’ll initiate a refund to your original payment method. The refund processing time may vary slightly depending on your payment provider, but we aim to complete it as soon as possible.